Job ID: 51302
Ready to be part of what's next?
The role will provide expert advice to subsidiaries in regard to technical service enquiries on digital printing and evaluation and launch of new products for the region, as well as product performance guarantee. The candidate will also be responsible for designing digital training platforms for subsidiaries and overseeing MCS Qualification programs in the region, as well as leveraging their digital print experience in teams with evaluations of new products internally, and coordinating with subsidiaries and their customers. They should be able to leverage their experience to engage customers, teach and nuture, and therefore enforcing 3M's reputation as a business with excellent technical support.
Job Responsibilities
- Develop and provide feedback within a team in Product Development projects to grow the Tier B and C inkjet market segments, gather and refine VOC from product evaluations
- Support existing product range of Tier B and C digital products with Technical Support for customer enquiries in regard to digital printing
- Help in develop digital printing training programs for the region and assist in delivering the training to subsidaries for improving technical competency and to customers to support the business.
- Ongoing audits of the MCS Qualification program of customers in existing subsidiaries to ensure compliance. Train local Technical Specialists on the audit process in subsidiaries involved for the first time.
- Work with the APAC Singapore CG lab in order to give Product Performance Guarantee information for the subsidiaries
- Support subsidiaries and their customers in regard Printer linearization, ink changeover and colour management
- To be a key team member of the CG APAC Technical Service team working with the Marketing, Business and Mfg functions.
Requirements
- Bachelor degree in Engineering
- Experience and Working Knowledge in the hardware of Digital Wide Format Printers, Colour Management, and ink changeover
- Minimum of 5-10 years Technical experience with Digital Wide Format Printers at customer fronting level
- Capabilities to Engage, Present solutions and Train internal team members and customers.
- Must have the ability to work methodically and solve Quality Assurance enquiries in regard to print media
- Ability to help design and lead programs that involve collection of data for product evaluations
- Ability to work with a broad range of business functions across all parts of the world (Asia, US and Europe). Cross functional complexity
- Willing to spend travel 10-20 % away from home country.
Employment Statement
3M captures the spark of new ideas and transforms them into thousands of ingenious products. Our culture of creative collaboration inspires a never-ending stream of powerful technologies that make life better. 3M is the innovation company that never stops inventing. With $30 billion in sales, 3M employs about 88,000 people worldwide and has operations in more than 70 countries. For more information, visit www.3M.com or follow @3MNews on Twitter.
Posting Notes: ||North West ||North West ||Singapore ||N/A ||
Ready to be part of what's next?
The role will provide expert advice to subsidiaries in regard to technical service enquiries on digital printing and evaluation and launch of new products for the region, as well as product performance guarantee. The candidate will also be responsible for designing digital training platforms for subsidiaries and overseeing MCS Qualification programs in the region, as well as leveraging their digital print experience in teams with evaluations of new products internally, and coordinating with subsidiaries and their customers. They should be able to leverage their experience to engage customers, teach and nuture, and therefore enforcing 3M's reputation as a business with excellent technical support.
Job Responsibilities
- Develop and provide feedback within a team in Product Development projects to grow the Tier B and C inkjet market segments, gather and refine VOC from product evaluations
- Support existing product range of Tier B and C digital products with Technical Support for customer enquiries in regard to digital printing
- Help in develop digital printing training programs for the region and assist in delivering the training to subsidaries for improving technical competency and to customers to support the business.
- Ongoing audits of the MCS Qualification program of customers in existing subsidiaries to ensure compliance. Train local Technical Specialists on the audit process in subsidiaries involved for the first time.
- Work with the APAC Singapore CG lab in order to give Product Performance Guarantee information for the subsidiaries
- Support subsidiaries and their customers in regard Printer linearization, ink changeover and colour management
- To be a key team member of the CG APAC Technical Service team working with the Marketing, Business and Mfg functions.
Requirements
- Bachelor degree in Engineering
- Experience and Working Knowledge in the hardware of Digital Wide Format Printers, Colour Management, and ink changeover
- Minimum of 5-10 years Technical experience with Digital Wide Format Printers at customer fronting level
- Capabilities to Engage, Present solutions and Train internal team members and customers.
- Must have the ability to work methodically and solve Quality Assurance enquiries in regard to print media
- Ability to help design and lead programs that involve collection of data for product evaluations
- Ability to work with a broad range of business functions across all parts of the world (Asia, US and Europe). Cross functional complexity
- Willing to spend travel 10-20 % away from home country.
Employment Statement
3M captures the spark of new ideas and transforms them into thousands of ingenious products. Our culture of creative collaboration inspires a never-ending stream of powerful technologies that make life better. 3M is the innovation company that never stops inventing. With $30 billion in sales, 3M employs about 88,000 people worldwide and has operations in more than 70 countries. For more information, visit www.3M.com or follow @3MNews on Twitter.
Posting Notes: ||North West ||North West ||Singapore ||N/A ||